Fish and Seafood require expert handling to maintain the freshness of the product.
We use Federal Express® or UPS® as our primary shipping company as their
quality and experience are second to none.
All orders are shipped SIGNATURE RELEASE - NO SIGNATURE REQUIRED.
This means that if no one is there to receive the order from FedEx® or UPS®, the
driver will leave the order at the door. This signifies acceptance of the order (the same as a signature).
You will be responsible for payment of the order. We highly recommend that someone is there within the designated
timeframe to accept delivery of the order and promptly refrigerate it. We recommend the use
of the FedEx® or UPS® tracking number (we will e-mail you the tracking number when the order is shipped),
to monitor the delivery of your order.
If this is a gift, please be sure to alert the recipient
that something perishable is coming via FedEx® or UPS® and to try and make arrangements to accept delivery and immediately refrigerate it upon receipt!
Receiving your delivery fresh and delicious is our priority!
We must therefore follow a schedule which will insure that your order is received in a timely manner and in excellent condition.
For any special needs or requests please feel free to contact us.
Orders placed on:
- Friday, Saturday, and Sunday will be delivered by 7 p.m. EDT on Tuesday
- Monday (before 10 a.m. EDT) will be delivered by 7 p.m. on Tuesday
- Tuesday (before 10 a.m. EDT) will be delivered by 7 p.m. on Wednesday
- Wednesday (before 10 a.m. EDT) will be delivered by 7 p.m. on Thursdays
- Thursday (before 10 a.m. EDT) will be delivered by 7 p.m. on Friday*
Please note that AlwaysFreshFish.com will not be liable for reimbursement
on late arrival of delivery due to shipping delays.
FedEx® and UPS® try their best to deliver every package on time.
Unforeseen factors (ie. extreme weather conditions) may affect delivery times.